It’s meant to be. We manage your entire claim from the moment you get in touch to the moment it’s settled. You won’t pay us a thing — we recover all the costs directly from the other driver's insurer if the accident wasn’t your fault. No catch, no hassle, no invoice.

Not with us involved. We handle the whole process without dragging your insurer into it. That means no long calls, no being passed from one department to another, and no sitting on hold. We deal directly with the other party’s insurer so you don’t have to.

Absolutely not. If the accident wasn’t your fault, there’s no cost to you — everything is claimed back from the responsible party’s insurer. We don’t do hidden fees, sneaky clauses or last-minute surprises. If something changes, you’ll know about it upfront.

The only time charges apply is if someone tries to make a false or dishonest claim. In that case, they’d be liable for the costs involved — not exactly worth the risk.

Not if you weren’t at fault. Your no-claims stays protected, and you won’t need to pay any excess. Because the other driver’s insurer is footing the bill, your own insurer doesn’t need to get involved — and that usually means less impact on future premiums too.